Privacy Policy

Welcome to A House in the Hills, a leading provider of home decor and design services. At A House in the Hills, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes the types of information we collect, how we use and share that information, and your rights with respect to that information.

Information We Collect

We collect information from you when you visit our website, purchase products from us, sign up for our newsletter, or participate in our online surveys or promotions. The types of information we collect include:

Personal Information: This includes your name, mailing address, email address, phone number, and other contact information.

Payment Information: This includes your payment method (such as credit card number and billing address) and other financial information used to process transactions on our website.

Demographic Information: This includes information about your age, gender, interests, and preferences.

Technical Information: This includes information about your device, such as its type, operating system, and internet service provider, as well as information about your use of our website, such as the pages you visit and the actions you take on our site.

Location Information: This includes information about your physical location, such as your IP address, which can be used to determine your general geographic location.

We also collect information through the use of cookies and other tracking technologies, as described in our Cookie Policy.

How We Use Your Information

We use the information we collect to provide you with the products and services you request, to improve our website and offerings, and to communicate with you about our products and services. Specifically, we use your information for the following purposes:

To process transactions and fulfill orders: We use your payment information to process transactions and fulfill orders you place through our website.

To provide customer service: We use your personal information to respond to your inquiries, provide you with customer support, and resolve any issues you may encounter.

To send marketing and promotional communications: We may use your email address or other contact information to send you marketing and promotional communications about our products and services.

To personalize your experience: We use information about your interests, preferences, and location to personalize your experience on our website and to suggest products and services that may be of interest to you.

To improve our website and offerings: We use information about your use of our website and feedback to improve our offerings and to make our website easier to use.

To comply with legal requirements: We may use your information as necessary to comply with applicable laws and regulations.

Sharing of Information

We may share your information with third parties for the following purposes:

Service providers: We may share your information with third-party service providers who perform functions on our behalf, such as website hosting, payment processing, and order fulfillment. These service providers are only authorized to use your information as necessary to perform their functions and are required to protect the confidentiality of your information.

Business partners: We may share your information with our business partners for marketing and promotional purposes.

Legal disclosures: We may disclose your information as required by law, such as in response to a subpoena or other legal request.

Your Rights

You have the right to access, update, and correct inaccuracies in your personal information. You also have the right to request that we delete your personal information or restrict its use. To exercise these rights, please contact us as specified in the “Contact Us” section below.

In addition, if you

receive marketing and promotional communications from us, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us as specified in the “Contact Us” section below.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

International Transfer of Information

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may be different from those in your country of residence. By using our website, you consent to the transfer of your information to the United States.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The latest version of the Privacy Policy will always be available on our website.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at sarah@ahouseinthehills.com